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PLAY VIDEOOur dedicated, innovative and systematic approach
Responsible gaming (RG) is at the core of our commitment to society as we continue to offer the highest standards of service and ensure a fair and safe gaming experience for our guests. Our commitment is to develop and maintain a culture of responsible gaming in every jurisdiction we operate in, while respecting and fully cooperating with international governments and gaming regulators.
Goal 4: Quality Education
Goal 9: Industry, Innovation and Infrastructure
Goal 17: Partnerships for the Goals
The Company’s pledge to always be at the forefront of the industry’s gaming efforts comes from the very top. Our Responsible Gaming Steering Committee, set up in 2008, is personally led by Lawrence Ho, our Chairman and CEO, who is its Executive Sponsor. Our RG strategy and its policies are implemented globally in all jurisdictions in which we operate, subject to local regulations.
Our gaming and non-gaming departments as well as global executive leaders, including Presidents and Chief Operating Officers (COOs), are represented on this Committee. Through quarterly meetings, the Committee provides strategic direction for all our RG initiatives. Separate working committees meet more regularly to propose and implement initiatives that ensure we remain committed to promoting responsible gaming and an attitude of staying in control.
Learn more about our Sustainability Governance and Structure
Responsible Gaming requires us to build long-term relationships, rooted in shared values, with governments, regulators, research institutions, colleagues, the community and other key stakeholders in the gaming industry. The success of our global RG strategy depends upon a well-tested, three-pronged approach that provides a solid framework for RG implementation across our resorts.
To build a healthier and more viable society, Melco’s Cyprus operations collaborated with the National Betting Authority and the Cyprus Gaming and Casino Supervision Commission, to organize a range of public awareness-raising events during Responsible Gaming Awareness Week (RGAW).
Our Cyprus colleagues gave presentations, conducted workshops and hosted outdoor RG information stations, which were attended by regulators, government representatives, community members and our colleagues in Cyprus.
